Incident lookup
This endpoint can also be used to return all of the fields from the Incident screen and their current values for a given incident id.
get
https://api.claimsmanagertest.crawco.co.uk/incidents/{incidentId}
Path parameters
| Parameter Name | Description | Data Type | Example Data |
|---|---|---|---|
incidentId
|
The incident id of the incident to retrieve | integer | 6597925 |
Example request
curl --location --request GET 'https://api.claimsmanagertest.crawco.co.uk/incidents/6597925' \
--header 'Authorization: Bearer {access token}'Response body parameters
| Parameter Name | Description | Type | Example Data |
|---|---|---|---|
incidentId
|
Claims Manager unique incident id | integer | 6000000 |
programme
|
The programme name | string | Demonstration Programme |
policyType
|
The policy type name | string | Motor |
policyCountry
|
The name of the policy country | string | United Kingdom |
incidentStatus
|
The current status of the incident | string | Open |
fnolReference
|
Your unique reference number that uniquely identifies this incident. | string | ABC123 |
incidentDate
|
The date on which the incident occurred. | string ($date) | 20/09/2021 00:00:00 |
description
|
A description of the circumstances of the incident | string (MaxLength: 500) | PH hit oncoming vehicle |
extendedFields
|
An array containing any extended fields | array |
Example response
{
"incidentId": 6597925,
"programme": "Demonstration Programme",
"policyType": "Motor",
"policyCountry": "United Kingdom",
"incidentStatus": "Incident Only",
"fnolReference": "Test123",
"incidentDate": "2022-03-30",
"description": "Test Incident",
"extendedFields": [
{
"identifier": "Global_Incident_Form:When_Incident_Was_Closed",
"value": null
},
{
"identifier": "Global_Incident_Form:File_Handler",
"value": null
},
{
"identifier": "Global_Incident_Form:File_Handler_Email_Address",
"value": null
},
{
"identifier": "Global_Incident_Form:File_Handler_Telephone_Number",
"value": null
},
{
"identifier": "Global_Incident_Form:File_Handler_Organisation",
"value": null
},
{
"identifier": "Global_Incident_Form:Current_Status",
"value": null
},
{
"identifier": "Global_Incident_Form:Total_Reserve_PolicyCurrency_1",
"value": null
},
{
"identifier": "Global_Incident_Form:Total_Paid_PolicyCurrency_1",
"value": null
},
{
"identifier": "Global_Incident_Form:Total_Recovery_Reserve_PolicyCurrency_1",
"value": null
},
{
"identifier": "Global_Incident_Form:Total_Recovered_PolicyCurrency_1",
"value": null
},
{
"identifier": "Global_Incident_Form:Total_Incurred_PolicyCurrency_1",
"value": null
},
{
"identifier": "Global_Incident_Form:When_Next_Reminder_Due",
"value": null
},
{
"identifier": "Global_Incident_Form:When_Incident_Was_Updated",
"value": "2022-04-30T21:24:14.000Z"
},
{
"identifier": "Global_Incident_Form:Who_Updated_Incident",
"value": "API CallScripter"
},
{
"identifier": "Global_Incident_Form:IsStarredClaim",
"value": "false"
},
{
"identifier": "Global_Incident_Form:Crawford_Handling_Office_Reference",
"value": null
},
{
"identifier": "Global_Incident_Form:Insurer",
"value": null
},
{
"identifier": "Global_Incident_Form:Insurer_Reference",
"value": null
},
{
"identifier": "Global_Incident_Form:Insured_Reference",
"value": null
},
{
"identifier": "Global_Incident_Form:Broker_Reference",
"value": null
},
{
"identifier": "Global_Incident_Form:Programme_ID",
"value": "DEMO1"
},
{
"identifier": "Global_Incident_Form:Policy_Number",
"value": "Demo Policy"
},
{
"identifier": "Global_Incident_Form:Handling_Hub",
"value": null
},
{
"identifier": "Global_Incident_Form:Incident_Type",
"value": "Motor"
},
{
"identifier": "Global_Incident_Form:Incident_Location",
"value": "London"
},
{
"identifier": "Global_Incident_Form:Incident_Location_Postcode",
"value": null
},
{
"identifier": "Global_Incident_Form:Incident_Country",
"value": "United Kingdom"
},
{
"identifier": "Global_Incident_Form:Incident_Country_Subdivision",
"value": null
},
{
"identifier": "Global_Incident_Form:Insured_Division",
"value": null
},
{
"identifier": "Global_Incident_Form:Insured_Division_Code",
"value": null
},
{
"identifier": "Global_Incident_Form:Insured_Division_Level1",
"value": null
},
{
"identifier": "Global_Incident_Form:Insured_Division_Level2",
"value": null
},
{
"identifier": "Global_Incident_Form:Insured_Division_Level3",
"value": null
},
{
"identifier": "Global_Incident_Form:Insured_Division_Level4",
"value": null
},
{
"identifier": "Global_Incident_Form:Insured_Division_Level5",
"value": null
},
{
"identifier": "Global_Incident_Form:When_Incident_Was_Recorded",
"value": "2022-04-30T21:24:14.000Z"
},
{
"identifier": "Global_Incident_Form:PLBroadspire_IncidentEndDate",
"value": null
},
{
"identifier": "Global_Incident_Form:Incident_DOW",
"value": "Wednesday"
},
{
"identifier": "Global_Incident_Form:Incident_Time",
"value": null
},
{
"identifier": "Global_Incident_Form:Catastrophe",
"value": null
},
{
"identifier": "Global_Incident_Form:Cause_Code1",
"value": "Collision or Impact"
},
{
"identifier": "Global_Incident_Form:Cause_Code2",
"value": "Loss of control"
},
{
"identifier": "Global_Incident_Form:Liability_Code",
"value": null
},
{
"identifier": "Global_Incident_Form:Driver_Title",
"value": null
},
{
"identifier": "Global_Incident_Form:Driver_First_Name",
"value": null
},
{
"identifier": "Global_Incident_Form:Driver_Last_Name",
"value": null
},
{
"identifier": "Global_Incident_Form:Driver_Gender",
"value": null
},
{
"identifier": "Global_Incident_Form:Driver_Address",
"value": null
},
{
"identifier": "Global_Incident_Form:Driver_Postal_Code",
"value": null
},
{
"identifier": "Global_Incident_Form:Driver_DOB",
"value": null
},
{
"identifier": "Global_Incident_Form:Driver_Licence_Number",
"value": null
},
{
"identifier": "Global_Incident_Form:Vehicle_Type",
"value": null
},
{
"identifier": "Global_Incident_Form:Vehicle_Make",
"value": null
},
{
"identifier": "Global_Incident_Form:Vehicle_Model",
"value": null
},
{
"identifier": "Global_Incident_Form:Vehicle_Manufacture_Year",
"value": null
},
{
"identifier": "Global_Incident_Form:Vehicle_Registration",
"value": null
},
{
"identifier": "Global_Incident_Form:VIN",
"value": null
},
{
"identifier": "Global_Incident_Form:Vehicle_Usage",
"value": null
},
{
"identifier": "Global_Incident_Form:Vehicle_Total_Loss",
"value": null
},
{
"identifier": "Global_Incident_Form:Road_Condition",
"value": null
},
{
"identifier": "Global_Incident_Form:Mileage",
"value": null
},
{
"identifier": "Global_Incident_Form:Vehicle_Value_PolicyCurrency",
"value": null
},
{
"identifier": "Global_Incident_Form:Vehicle_Estimated_Repair_PolicyCurrency",
"value": null
},
{
"identifier": "Global_Incident_Form:Seat_Belt_Worn",
"value": null
},
{
"identifier": "Global_Incident_Form:Police_Report_Available",
"value": null
},
{
"identifier": "Global_Incident_Form:Vehicle_Towed",
"value": null
},
{
"identifier": "Global_Incident_Form:Towage_Costs_PolicyCurrency",
"value": null
},
{
"identifier": "Global_Incident_Form:Date_Vehicle_at_Repair_Shop",
"value": null
},
{
"identifier": "Global_Incident_Form:Date_Damage_Estimate_Received",
"value": null
},
{
"identifier": "Global_Incident_Form:Damage_Estimate_Amount_PolicyCurrency",
"value": null
},
{
"identifier": "Global_Incident_Form:Estimate_Amount_Approved",
"value": null
},
{
"identifier": "Global_Incident_Form:Date_Damage_Estimate_Approved",
"value": null
},
{
"identifier": "Global_Incident_Form:Date_Repair_Completed",
"value": null
},
{
"identifier": "Global_Incident_Form:Replacement_Vehicle",
"value": null
},
{
"identifier": "Global_Incident_Form:Days_Replacement_Vehicle",
"value": null
},
{
"identifier": "Global_Incident_Form:Liability_IsBrandSensitive",
"value": null
},
{
"identifier": "Global_Incident_Form:Liability_HasMediaInterest",
"value": null
},
{
"identifier": "Global_Incident_Form:Liability_MinorIsInjured",
"value": null
},
{
"identifier": "Global_Incident_Form:Liability_LargeLossReportIsIssued",
"value": null
},
{
"identifier": "Global_Incident_Form:Deductible",
"value": "0.00"
},
{
"identifier": "Global_Incident_Form:Deductible_Status",
"value": null
},
{
"identifier": "Global_Incident_Form:PolicyCurrency",
"value": "Pound Sterling"
},
{
"identifier": "Global_Incident_Form:Total_Reserve_PolicyCurrency_2",
"value": null
},
{
"identifier": "Global_Incident_Form:Total_Paid_PolicyCurrency_2",
"value": null
},
{
"identifier": "Global_Incident_Form:Total_Recovery_Reserve_PolicyCurrency_2",
"value": null
},
{
"identifier": "Global_Incident_Form:Total_Recovered_PolicyCurrency_2",
"value": null
},
{
"identifier": "Global_Incident_Form:Total_Incurred_PolicyCurrency_2",
"value": null
},
{
"identifier": "Global_Incident_Form:MasterCurrency",
"value": "Euro"
},
{
"identifier": "Global_Incident_Form:Total_Reserve_MasterCurrency",
"value": null
},
{
"identifier": "Global_Incident_Form:Total_Paid_MasterCurrency",
"value": null
},
{
"identifier": "Global_Incident_Form:Total_Recovery_Reserve_MasterCurrency",
"value": null
},
{
"identifier": "Global_Incident_Form:Total_Recovered_MasterCurrency",
"value": null
},
{
"identifier": "Global_Incident_Form:Total_Incurred_MasterCurrency",
"value": null
},
{
"identifier": "Global_Incident_Form:Demon_LossAdjAssgnDate",
"value": null
},
{
"identifier": "Global_Incident_Form:Demon_LossAdjAppntDate",
"value": null
},
{
"identifier": "Global_Incident_Form:Demon_LossAdjName",
"value": null
},
{
"identifier": "Global_Incident_Form:Demon_InstrLossAdjuster",
"value": null
},
{
"identifier": "Global_Incident_Form:Demon_LossAdjVisitDate",
"value": null
},
{
"identifier": "Global_Incident_Form:Demon_LossAdjRptRecvdDate",
"value": null
},
{
"identifier": "Global_Incident_Form:Demon_WGLInspectionAssgnDate",
"value": null
},
{
"identifier": "Global_Incident_Form:Demon_WGLInspectionConfrmDate",
"value": null
},
{
"identifier": "Global_Incident_Form:Demon_InstrLooker",
"value": null
},
{
"identifier": "Global_Incident_Form:Demon_WGLRptRecvdDate",
"value": null
},
{
"identifier": "Global_Incident_Form:Demon_ContractorAssgnDate",
"value": null
},
{
"identifier": "Global_Incident_Form:Demon_ContractorAppntCnfrmdDate",
"value": null
},
{
"identifier": "Global_Incident_Form:Demon_ContractorName",
"value": null
},
{
"identifier": "Global_Incident_Form:Demon_ContractorWorksFinishDate",
"value": null
},
{
"identifier": "Global_Incident_Form:Demon_ContractorRptRecvdDate",
"value": null
}
]
}