New Event

This webhook will be triggered when any new event is added to the Event Log in Claims Manager

Data Fields

Name	Description	Type	Example Data
`eventType`	The tpye of event that was created. One of 'Event Log Entry', 'Correspondence Entry' or 'Reminder'.	string	Event Log Entry
`category`	The category of the event. Only used for Event Log Entries.	string	Report: Preliminary
`description`	The description of the correspondence. Only used for Correspondence Entries.	string	Post from Client: Insured Estimate
`attachments`	Array containing any attachments linked to the event.	array
`attachmentId`	The unique identifier of the attachment.	string($uuid)	3fa85f64-5717-4562-b3fc-2c963f66afa6
`name`	The file name of the attachment.	string	ExampleFile.pdf
`sizeBytes`	The file size in bytes.	int	54363

To download any attachments you will need to combine the attachmentId with the incidentId in the following format to get the relevant path: {baseUrl}/incident/{incidentId}/attachments/{attachmentId}. For example, if the incidentId was 123456 and the attachmentId was 3fa85f64-5717-4562-b3fc-2c963f66afa6, in the test environment, we could download this file at https://api.claimsmanagertest.crawco.co.uk/incidents/123456/attachments/3fa85f64-5717-4562-b3fc-2c963f66afa. You would need to authenticate as usual to access this url. See Download Attachment for further information.

Example Payload

{
   "event":"Event",
   "action":"Create",
   "incidentId":6904165,
   "resource":"/incidents/6904145/events/25885921",
   "createdDateTime":"2023-12-29T14:53:55.173",
   "data":{
      "eventType":"Event Log Entry",
      "category":"Report: Preliminary",
      "attachments":[
         {
            "attachmentId":"4A41943C-35AB-4668-A190-502063420E78",
            "fileName":"Preliminary Report.pdf",
            "sizeBytes":826048
         }
      ]
   }
}